Frequently Asked Questions

You can book directly through our website or by contacting our support team. Once you confirm your package, we’ll share payment and itinerary details.

Typically, our packages include accommodation, meals during the trek/yatra, permits, transport (as mentioned), guides, and support staff. Exclusions will always be clearly mentioned.

Yes! We offer customized itineraries for groups, families, or solo travelers.

Not at all. Treks like Kedarkantha and Brahmatal are beginner-friendly. However, Kauri Pass requires moderate fitness. Our team guides you through preparation.

Basic stamina (walking/jogging 3–4 km a day) is sufficient for beginner treks. For longer treks, regular cardio and light strength training are recommended.

We’ll provide a packing checklist after booking. Essentials include trekking shoes, warm clothing, personal medicines, and a sturdy backpack. Sleeping bags, tents, and technical gear are provided by us.

Yes. We take special care of elderly travelers with comfortable travel, easy accommodations, and medical support if required.

The Yatra usually starts in April/May and continues till October/November, avoiding peak monsoon months (July–August).

Yes, but we recommend children above 5 years for better comfort and safety during travel.

Safety is our top priority. Our trek leaders are trained in first aid, and we carry essential medical kits and oxygen cylinders for high-altitude treks.

In case of bad weather or road closures, we may alter the itinerary for your safety. We’ll keep you informed and make the best possible arrangements.

Yes. All guides are trained in handling emergencies, and we have tie-ups with local medical facilities.

Cancellations made within the allowed period are refundable as per our terms. Detailed policies will be shared at booking.

Yes, we have special discounts for group bookings. Contact us for customized pricing.

We accept online payments (UPI, cards, net banking) as well as bank transfers.